Shipping policy

Shipping & Tracking

All orders are prepared and dispatched from Portugal within 1–2 business days after payment confirmation.

We ship worldwide using reliable delivery services. All orders include tracking, allowing each shipment to be followed at every stage.

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Shipping Rates & Delivery Times

🇵🇹 Portugal

Flat rate: €5.50 (VAT included)
Free shipping: on orders of €60 or more
Delivery time: 1–2 business days
Service: CTT Registado (tracked)

🇵🇹 Madeira & Azores

Flat rate: €9.90 (VAT included)
Free shipping: on orders of €80 or more
Delivery time: 5–8 business days
Service: CTT Correio Azul (tracked)

🇪🇺 Europe (including the United Kingdom)

Flat rate: €9.90 (VAT included when applicable)
Free shipping: on orders of €85 or more
Delivery time: 5–8 business days
Service: CTT Correio Azul (tracked)

🇺🇸 United States

Flat rate: €24.90 (VAT exempt)
Free shipping: on orders of €100 or more
Delivery time: 3–5 business days
Service: FedEx International Economy (tracked)

🌍 Rest of the World

Flat rate: €12.90 (VAT exempt)
Free shipping: on orders of €100 or more
Delivery time: 10–15 business days
Service: CTT Correio Azul (tracked)

Please note that delivery times may vary depending on destination and customs clearance. All delivery estimates are indicative and not guaranteed.

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Customs Duties & Import Taxes

Orders are shipped from Portugal. For destinations outside the European Union, any customs duties or import taxes, if applicable, are determined by local authorities and are the responsibility of the recipient.

We have no control over these charges and cannot estimate their cost, as customs policies vary by country.

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Returns

For information regarding returns and refunds, please refer to our Refunds & Returns Policy.

Last updated: March 2026